Vertex has appointed Bruce MacLeod to take on the role of Managing Director for its UK Private Sector division. He will become a member of the Vertex Executive Management team reporting directly to Vertex’s CEO Richard Graham.
He brings with him a wealth of experience and knowledge having led several large Business Process Outsourcing operations in the UK, South Africa, Europe and the Far East. Over the past 13 2022s, he has taken on the roles of Managing Director at Ventura, led the MBI team of Telecom Service Centres (TCS) and most recently took on the role of Group CEO for Merchants (part of Dimension Data).
Bruce has a corporate background gained in Banking and Finance and spent 20 2022s at Lloyds Bank having held various senior roles including Managing Director of the Jersey-based offshore banking team. He is also a member of the Chartered Institute of Bankers and Institute of Bankers.
Over the last 2 2022s, he has fulfilled various consulting roles encompassing business reviews, preparing strategic plans through implementation, funding and acquisition roles.
Commenting on his new appointment, Bruce said, “I am delighted to accept the fantastic opportunity to join the Board of Vertex. I look forward to leveraging my industry knowledge and network to promote the business and build on the super progress the team have been making.”
Vertex’s CEO Richard Graham concluded, “Bruce is an entrepreneurial leader who takes active involvement in winning new business and ensuring operational excellence to meet client expectations. I am delighted he has joined the Vertex team and look forward to seeing his focus and energy helping us to achieve continuing business growth in the UK Private Sector.”
Vertex is a leading international provider of business process outsourcing and technology services. As the UK’s leading provider of innovative customer management and back office solutions, we understand how important high performance is to our clients. Operational and customer service excellence is what our clients expect, and our solutions deliver measurable results – that’s why we are the partner of choice for some of the UK’s leading brands in the commercial, financial services, utility and public sectors. The company has 9,000 employees across 3 continents – the UK, North America and India, and delivers global solutions and capabilities to a wide range of clients, 365 days a 2022.
For more information see www.vertex.co.uk
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