Pierre Perrin-Monlouis Dernière mise à jour: 20 octobre 2021
International industry consortium opens its first African conference on low cost, high quality service operations
Morristown, NJ – July 7th, 2008 – TM Forum, the world’s largest trade association focused on managing communications and media services, will host Management World Africa (Johannesburg, July 14-17 2008) to focus on challenges facing the rapidly expanding African communications market.
The TM Forum pools the expertise of over 700 service providers and suppliers from 75 countries to share best practices on creating and delivering new services. With the rapid growth of communications services in Africa, service provider experiences from other parts of the world who have already cut costs in their infrastructure and service rollouts, will be of significant interest to African operators.
The conference will bring together both local and global service providers including Telkom SA, Botswana Telecom, Vodacom, Orange, BT and Korea Telecom to discuss the complex operational issues that face markets experiencing dramatic growth. Getting operational issues right is the key to success and staying profitable in markets where the cost of communications continues to fall.
Martin Creaner, TM Forum President and CTO, said today “Africa is an important emerging market for TM Forum and our members, facing many unique challenges, as well as common pressures we see in other parts of the world. Management World Africa provides a platform for us to learn from African operators and bring them together with their international counterparts.”
With 27 new operators added in three years and minimal legacy communications infrastructure, African operators have the opportunity to rapidly deploy low-cost services and achieve business success by adopting the latest architectures and technology. Key to their success will be adoption of TM Forum best practices and standards including TM Forum’s Business Process Framework (eTOM), to be showcased at the event through case studies from companies including Saudi Telecom, Telkom SA and Vodacom.
Several challenges facing the African market – such as the lack of wide-scale wireline infrastructure – are to be tackled as part of the two-day Management World interactive conference, including topics such as WiMAX, in a case study from Korea Telecom. PricewaterhouseCoopers will be presenting a study of issues affecting revenue value chain across more than 20 African suppliers.
TM Forum’s Management World events offer a unique combination of impartial speakers, networking and education opportunities for attendees. Management World Africa will take place between the 14th and 17th of July 2008 at the Hilton Sandton Hotel, Johannesburg, South Africa, and is expected to attract more than 150 attendees. For more information please visit www.tmforum.org/africa
Further information is available from Monica Meyer on (011) 792 4706 or [email protected]
About the TM Forum
With around 700 members in 75 countries, the TM Forum is the world’s leading trade association focused on management of information, communications and entertainment services. The Forum provides leadership, strategic guidance and practical solutions to improve the way that services are created, delivered, assured and charged. Members include the majority of the world’s service providers, network operators, software suppliers, equipment suppliers and systems integrators.
The Forum currently facilitates over 80 technical programs and provides extensive training, conferencing and information services to its members. Through its initiatives to help providers move to 21st century ‘lean’ processes, the Forum helps its members automate business processes by deploying operational systems that will work seamlessly across various parts of the service delivery chain. The organization provides industry benchmarks, guidebooks, process and software frameworks and specific ‘plug and play’ standards. These give service providers the direction and specific roadmaps to achieve much greater business efficiency and operational flexibility.
For further information regarding the TM Forum, related programs such as the Prosspero initiative and its Management World conferences, please visit www.tmforum.org
Global TM Forum Contact
Justin van der Lande
+44 7880 50 69 80
European Media Contact
+44 777 55 66 074
Africa Media Contact
+27 82 553 3858