Leading Office Products Company Turns to Oracle to Ease Adoption of ITIL and Automate IT Compliance Controls for PCI and SOX
Redwood Shores, CA – February 9, 2009
Staples, the world’s largest office product company, has selected Oracle® Enterprise Manager’s Configuration Management Pack to assist it in implementing change controls for achieving new and evolving compliance requirements, including Sarbanes-Oxley (SOX) and Payment Card Industry (PCI) Data Security Standards.
A key component of Oracle Enterprise Manager, Oracle Configuration Management Pack, provides breakthrough capabilities to manage IT configurations through real-time change detection as well as validation and reporting of authorized and unauthorized configuration changes across Oracle and non-Oracle environments.
With the Configuration Management Pack’s new Configuration Change Console, Staples can automatically monitor changes across a broad range of platforms and controls within its IT infrastructure and correlate changes with its existing Change Management System (CMS).
Deepening Compliance Capabilities and Increasing Visibility
Staples’ overall compliance initiative spans numerous business processes and applications running on heterogeneous platforms.
Staples is implementing Configuration Change Console to further automate the detection of unauthorized activities and changes.
The Configuration Change Console will assist Staples in monitoring infrastructure changes, compare them to approved change requests in its CMS, and trigger notifications and escalations regarding unauthorized activity. This “change audit” will provide Staples with even greater visibility than it has today and a closed-loop process while helping to reduce IT staff workload.
In addition to its compliance benefits, Configuration Change Console will help Staples deepen its ability to validate and enforce change policies, simplify troubleshooting and decrease downtime, resulting in reduced IT risk and enhanced service management.
“Oracle Enterprise Manager will help Staples even more efficiently address governance and regulatory requirements. Specifically, the Configuration Change Console’s real-time change detection and reporting capabilities will simplify and automate processes, enabling us to further reduce costs and risk and improve overall efficiencies,” said Kevin Milliken, vice president of information technology, Staples.
“We consider Staples’ selection of Oracle Enterprise Manager validation of the comprehensive capabilities Oracle provides customers to help address rigorous industry and regulatory compliance requirements,” said Richard Sarwal, Oracle senior vice president Product Development. “Through its top-down approach, Oracle Enterprise Manager delivers a highly integrated and automated environment to help businesses achieve the highest quality of service and lowest IT operations costs.”
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