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Genesys Telecom Labs joins the Cisco developer network and completes Cisco interoperability verification testing

Daly City, California – February 4, 2010 – Genesys Telecommunications Laboratories, a software unit of Alcatel-Lucent, announced that it has joined the Cisco Developer Network as a registered developer within the Unified Communications technology category. In addition, Genesys SIP Server, Version 8.0.0, has successfully completed interoperability testing with Cisco Unified Communications Manager, version 7.

The Cisco Developer Network (www.cisco.com/go/cdn) unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers. Members of the program share Cisco’s strong commitment to customer service and satisfaction and are required to undergo interoperability testing based on criteria set forth by Cisco. With offerings such as Genesys SIP Server, Version 8.0.0, customers can more quickly deploy a broad range of Cisco Compatible business applications, devices, or services that can enhance the capabilities, performance, and management of their Cisco network.

* Interoperability testing is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.

About Genesys and Alcatel-Lucent

Genesys, part of Alcatel-Lucent’s Applications Software Group, is the leader in software that manages customer interactions across all communication channels. Enterprises use Genesys software to improve the customer experience, meet business goals, and optimize resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries. Enterprises can leverage their entire organization, from the contact center to the back office, to dynamically engage with customers. For more information, visit Alcatel-Lucent on the Internet: http://www.alcatel-lucent.com

About Alcatel-Lucent
Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted partner of service providers, enterprises and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 16.98 billion in 2008 and is incorporated in France, with executive offices located in Paris. For more information, visit Alcatel-Lucent on the Internet: http://www.alcatel-lucent.com

Contact the Alcatel-Lucent Press Office: [email protected]

Pierre Perrin-Monlouis
Pierre Perrin-Monlouis
Fondateur de Rente et Patrimoine (cabinet de gestion de patrimoine), Pierre Perrin-Monlouis est un analyste et trader pour compte propre. Il vous fait profiter de son expérience en trading grâce à ses analyses financières et décrypte pour vous les actualités des marchés. Son approche globale des marchés combine à la fois l'analyse technique et l'analyse fondamentale sur l'ensemble des marchés : crypto, forex, actions et matières premières.
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