EduBourseActualitésAlcatel-Lucent’s new Smart DeskPhone combines the rich communication experience of a smartphone,...

Alcatel-Lucent’s new Smart DeskPhone combines the rich communication experience of a smartphone, Enterprise reliability and open applications

Pierre Perrin-Monlouis Dernière mise à jour: 20 octobre 2021

ORLANDO, March 23, 2010 – Alcatel-Lucent (Euronext Paris and NYSE: ALU) announced today an innovative new class of “Smart DeskPhones” that transforms a desk phone into a rich communication experience beyond what mobile smartphones provide. The new phone brings together enterprise reliability, fast, convenient access to multimedia communications capabilities and web applications to create personalized mashups or industry-tailored applications.

The Alcatel-Lucent OmniTouch™ 8082 My IC Phone ushers in a new era of software access and sophistication never before seen in a desktop phone, and redefines what users can do from their desk. Unlike traditional desk phones, the new device offers an open platform and an entirely new user interface based on a large multi-touch display. Powered by pioneering new software and an open interface, it has a seven-inch wide capacitive touch screen that is LED backlit and includes context aware sensory feedback, as well as connectivity to Bluetooth and USB devices. Its green design includes compliance with EU green standards, including low power consumption, long life, and an online manual.

The new interface allows enterprises to leverage new and existing applications and capabilities, such as instant messaging, presence, contextual applications, integrated e-mail, and MP3 music which can be brought together on the desktop. A powerful example of the company’s approach to Application Enablement, the new phone serves as an application pod featuring an open API developer platform similar to the approach taken in the applications explosion in the mobile space , and will be integrated with the next generation Unified Communication services from Alcatel-Lucent.

Critical to supporting the new phone and platform, Alcatel-Lucent is leveraging its Developer Application portal that brings together best-in-class applications. The portal is an extension of the successful Alcatel-Lucent Applications Partner Program (AAPP), bolstering a vibrant community that already has more than 10,000 active developers and partner companies. To join, go to

Developers are currently tailoring applications for specific industries, such as hospitality and financial services, where unique features are most impactful. For example, a tailored set of applications in a financial services environment could include tailored applications such as real-time video and twitter feeds from traders, to enable a rich experience which augments the capabilities of a desktop PC.

“This new device has the potential to transform the role of the desktop phone. No longer constrained and static, it offers a quicker, more convenient and reliable alternative, complementing smartphones and desktop computers,” said Zeus Kerravala, distinguished research fellow at Yankee Group. “The device can harness the creativity of third party developers and give business users an emotional attachment to their deskphone, its introduction will be one to watch.”

My IC Phone is being debuted at VoiceCon in Orlando for developers and enterprise customers and will be available in late 2010. A demonstration version of the phone is running at the Alcatel-Lucent booth to show a range of applications.

The Developer portal will become accessible in Q2 and will allow developers to begin creating applications immediately. A complete range of tools for open application development are available using standards such as Java Script, HTML 5.0, Ajax, and an open API, including connectivity to Bluetooth devices and LANs or PCs.

Designed for an enterprise business environment, it is critical to provide a secure management framework for its applications. Smart DeskPhone application deployment and update can be centralized and controlled via an enterprise administrator. The Smart DeskPhone will also support application signing and certification, ensuring administrators can guarantee security and reliability while giving users a great experience.

About Alcatel-Lucent’s Application Enablement strategy:

Application enablement is an industry vision and network approach that combines the trusted capabilities of network operators and the speed and innovation of the web to provide end users and enterprises what they demand: a richer and more trusted web experience and beyond. Through a strategic focus on application enablement, Alcatel-Lucent is helping its customers create new value by exposing their network capabilities in a managed and controlled way, facilitating new business models and improving return on investment. For more information, go to

About Alcatel-Lucent
Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted transformation partner of service providers, enterprises, strategic industries such as defense, energy, healthcare, transportation, and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 15.2 billion in 2009 and is incorporated in France, with executive offices located in Paris. For more information, visit Alcatel-Lucent on the Internet:

Contact the Alcatel-Lucent Press Office: [email protected]

Pierre Perrin-Monlouis
Pierre Perrin-Monlouis
Fondateur de Rente et Patrimoine (cabinet de gestion de patrimoine), Pierre Perrin-Monlouis est un analyste et trader pour compte propre. Il vous fait profiter de son expérience en trading grâce à ses analyses financières et décrypte pour vous les actualités des marchés. Son approche globale des marchés combine à la fois l'analyse technique et l'analyse fondamentale sur l'ensemble des marchés : crypto, forex, actions et matières premières.